Change your password
- Open rrainn.me and sign in to the account you want to update.
- Find Security and select Change password and review API keys. This takes you to rrainn Account security settings. Sign in again if asked.
- Under Change password, enter your Current password.
- Enter a unique password of at least 15 characters in New password, then enter it again in Confirm new password. Avoid common or predictable passwords; a password manager can generate and save one for you.
- Select Change password and look for the confirmation that your password changed. Save the new password in your password manager.
Your browser’s address should be rrainnaccount.com when you enter your password.
What happens next?
Other signed-in sessions are signed out automatically. You may need to sign in again on your other devices or in rrainn apps. The browser session used to make the change can remain signed in.
Changing your password does not revoke API keys. Review the API keys listed on the security page. Revoke any you no longer use or do not recognize. Revoking a key stops any integration that relies on it.
Forgot your current password?
Use password recovery, or select Forgot password? on the rrainn Account sign-in page. Enter the email connected to your account, select Send reset link, and follow the instructions in the email.
If you do not see the email, check your spam or junk folder and make sure you used the email connected to your account. If a reset link has expired, request a new one.
If you get stuck
- Incorrect current password
- Check that your password manager selected the right account. If you cannot remember the current password, use password recovery.
- New password rejected
- Use at least 15 characters and avoid common or predictable passwords. Make sure both new-password fields match. Exceptionally long passwords must be under 256 bytes.
- No change-password form
- The form is shown only for accounts that already have a password. If you use a passkey or another sign-in provider, keep using that method. Contact support if you need help setting up a password.
- Refresh or sign in again
- If the page asks you to refresh or sign in again, do that before retrying. If security settings are temporarily unavailable, try again later.
Still need help? Email [email protected] with the error message and the step where you got stuck. Never include your password, verification codes, recovery codes, API keys, or password reset links.